We accept returns for EXCHANGE ONLY up to 14 days from the delivery date. Returns will only be accepted if accessories are unused. Please email with details on exchanging your item. Customers will be responsible for return shipping to The Family Room SF. Once received, your exchange will be shipped free of charge.

All Sale Items are Final Sale!

We want you to be completely satisfied with your order. If you’re not, let us know at and we’ll make it right.

Exchanges should be shipped to the following address:

The Family Room SF
Attn: Online Returns
644 Hyde Street
San Francisco, CA 94109